Code of Ethics

1. Objective

1.1. This Code of Ethics sets out the ethical rules of work performance for coaches.

2. Terminology

2.1. “Coaching” refers to a non-directive method of leadership, based on developing the activity, independence and creativity of an individual and leading to better exploitation of potential.
2.2. “Coach” is defined as the person who leads the coaching process.
2.3. “Client” is defined as the person being coached, i.e. the person who directly uses the services of a coach.
2.4. “Contractor” is defined as the person who orders and finances the coaching service.
2.5. “Supervision” describes the process by which the work of the coach is reflected, thus ensuring the professional development and protection of the client.
2.6. “Supervisor” is the individual who together with the coach leads the supervision process.
2.7. “Intervision” is a method of sharing case work, experience, mutual support and reflection between colleagues - coaches.
2.8. “Order” refers to the definition of cooperation between the coach and the client.
2.9. “Contract” is understood as the clearly specified objective of the coaching agreed between the coach and the client.

3. Competences

3.1. Only accepts an order that corresponds to their level of experience and knowledge given the clients needs.
3.2. Honours the agreed scope of the contract if the client’s needs exceed this scope, a new contract is agreed or the client is recommended an appropriate expert if possible, and in accordance with the order and point 3.1.
3.3. Develops and raises the level of their own competence by participating in relevant training, follow-up professional development activities and supervision.

4. Discretion

4.1. Maintains confidentiality during the coaching process regarding all information he/she acquires from the client or the contractor during the coaching process.
4.2. Ensures confidential and secure data treatment in accordance with applicable legislation during and after the coaching process.
4.3. Publishes the received information only if it is clearly agreed with the client and in a form approved by the client.
4.4. Maintains confidentiality of all information he/she acquired regarding their colleagues over the course of supervision, intervision, and educational activities, except when acting in accordance with point 7.3.

5. Professionalism

5.1. Acts in accordance with the applicable law and does not support, contribute and knowingly assist any conduct that is dishonest, unlawful, unprofessional or discriminatory.
5.2. Respects the client’s personality, trusts their abilities and potential.
5.3. Respects the client’s needs for development as defined in the contract and responds to their changes over the course of cooperation.
5.4. Informs the client honestly and accurately of the coach’s professional qualifications and states their qualifications in the form of relevant documentation upon request.
5.5. Guarantees that the length of the coaching process respects the order and contract. Negotiates a new contract or an extension if the client and the contractor will consider it to be beneficial.
5.6. The coach will not abuse the relationship of trust and potential dependence during or after completion of the coaching.
5.7. Treats any potential conflict of interest, commercial or emotional nature resulting from the cooperation in the form of coaching, as quickly and efficiently as possible, so as to avoid causing detriment to the client or the contractor.
5.8. Shows respect for the diversity of approaches in coaching and in relation to other colleagues.
5.9. Never presents the work and opinions of others as their own.

6. Unique position of a member of the Czech Association of Coaches (CAC)

A member of the board, a member of the accreditation committee, and a member of other elected bodies
6.1. Does not use their special position as a business advantage or in any other way to their own or someone else’s benefit.
6.2. Maintains confidentiality regarding information he/she acquires in the context of their exceptional position unless agreed otherwise.

7. Compliance with the Code

7.1. Each CAC member agrees to abide by this Code and to cooperate with the CAC board when resolving complaints.
7.2. Each CAC member agrees to advise the contractor of this Code when accepting an order and to advise the client when entering into a contract.
7.3. Each CAC member will challenge their colleague(s) if convinced they are acting unethically. If such an approach proves unsuccessful, the CAC member undertakes to inform the board.
7.4. The contractor and the client have the right to consult with the CAC if they are in any doubt regarding compliance with the code in practice.
7.5. If the client or the contractor will believe that a CAC member is acting in a manner that is inconsistent with this Code of Ethics, and negotiations between the client or the contractor with the CAC member will not conclude in a satisfactory result, the client and the contractor have the right to lodge a formal complaint regarding the CAC member to the CAC board.

All suggestions regarding the content of the Code of Ethics and reporting ethical misconduct are to be mailed to the Estate Council at the CAC's address